Privacy Policy

About this Privacy Policy

Wd40 Casino respects the privacy of players in Australia and aims to handle personal information responsibly, transparently and securely. This policy describes the types of information that an online casino website may collect, why that information is used, how it may be shared, and the choices available to you. It applies to information collected through the website, account services, customer support interactions, payment processes and related online activities.

By using the website or opening an account, you should read this policy together with the applicable website terms and any notices presented when information is collected. Some features may require certain information to operate. If you do not provide information that is necessary for account administration, identity checks, payments, security or legal compliance, access to some services may be restricted or unavailable.

This policy may be updated from time to time to reflect changes to the website, services, technology or privacy requirements. The current version will be made available on the website. Where appropriate, important changes may also be brought to your attention through the website or by other suitable means. You should review this page periodically so you understand how information is handled when you continue to use the services.

Information covered by this policy

Personal information means information that identifies you or could reasonably be connected with you. The information handled will depend on how you interact with Wd40 Casino, the services you use and the information needed to meet security, operational and legal requirements. Information may be collected directly from you, automatically from your device, or from service providers supporting the website.

Information we handle and why

An online casino website typically handles several categories of information. The information collected is limited, as far as reasonably practicable, to what is relevant for operating the account, providing services, protecting the website and meeting applicable obligations.

• Account details, such as your name, date of birth, contact information, login details, account preferences and information you provide when registering or updating an account.
• Identity and verification information, which may include documents or details used to confirm your identity, age, location or eligibility to use particular services.
• Payment and transaction records, including deposits, withdrawals, gaming activity, payment method details, transaction references and information needed to investigate or reconcile payments.
• Communications and support information, including messages, enquiries, complaints, feedback, records of support interactions and information you choose to provide when requesting assistance.
• Device and technical information, such as your internet protocol address, browser type, operating system, language, approximate location, device identifiers, connection information and website activity.
• Cookie and similar technology data, including information about visits, sessions, preferences, pages viewed, features used and interactions with the website.
• Marketing preferences and information about whether you have chosen to receive promotional or service-related communications.

How information is used

• To create, maintain and administer your account, provide requested features and keep your account information accurate.
• To process deposits, withdrawals and other transactions, maintain transaction records and respond to payment enquiries.
• To carry out identity, age, security, anti-fraud and responsible service checks, including detecting suspicious, unauthorised or prohibited activity.
• To communicate with you about your account, transactions, security matters, service updates, support requests and changes that affect your use of the website.
• To understand how the website is used, troubleshoot technical issues, improve performance, develop features and make the service easier to use.
• To meet applicable legal, regulatory, tax, accounting, court, law enforcement and other official requirements, where those requirements apply.
• To protect the rights, property, safety and security of players, the website, service providers and other relevant parties.
• To send marketing communications where permitted and where you have provided the necessary permission or have another lawful basis to receive them.

Information may be used for more than one of these purposes. For example, transaction information may be needed to complete a payment, investigate unusual activity, provide support and maintain records required by law. Where information is no longer needed for a relevant purpose, it may be deleted, anonymised or securely disposed of, subject to applicable retention requirements.

Cookies, sharing and information security

Cookies and similar technologies

Wd40 Casino may use cookies and similar technologies to support account sessions, remember preferences, maintain security, measure website performance and understand how visitors use the website. Some cookies are necessary for core functions, such as keeping a session active or helping a page work correctly. Other cookies may assist with analytics, personalisation or communications, depending on the features available.

You can manage or restrict cookies through the settings of your web browser. Browser controls may allow you to delete existing cookies, block some or all future cookies, or receive a notification before a cookie is stored. If you disable cookies, certain website functions may not work properly, and your preferences may not be saved. Cookie settings are controlled by your browser and may need to be adjusted separately on different devices.

When information may be shared

Information may be shared with carefully selected service providers that help operate the website and provide services. Depending on the circumstances, these providers may support payment processing, identity and verification checks, fraud prevention, information technology, hosting, security, customer support, analytics, communications or record management. Providers should receive information only where it is relevant to the service they perform and should handle it subject to appropriate confidentiality and security requirements.

Information may also be disclosed where necessary to comply with an applicable legal or official requirement, respond to a valid request, investigate suspected fraud or unlawful conduct, protect the website or another person, enforce applicable terms, or support a business change involving the services. Information may be processed or stored in Australia or another country, depending on the systems and providers used. Where information is handled across borders, reasonable steps should be taken to support appropriate protection and lawful handling.

Security

Reasonable technical, administrative and organisational measures are used to help protect personal information against unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, authentication processes, monitoring, secure system design and staff or provider procedures. No website, online transmission or electronic storage method can be guaranteed to be completely secure, so you should also protect your login details, use a secure device and notify support if you suspect unauthorised activity.

Your privacy rights and how to contact us

Subject to applicable requirements and reasonable verification, you may ask about the personal information held about you and how it is being used. You may also have the right to request that inaccurate or incomplete information is corrected, ask for information to be deleted, and withdraw consent for marketing communications. These rights may be limited in some circumstances, including where information must be retained for security, dispute handling, account administration or legal reasons.

Making a privacy request

To exercise your data rights, contact support@wd40-casino.wtf. In your request, clearly state what you are asking for, such as access to your information, correction of inaccurate details, deletion of your data, or withdrawal of consent to marketing. Providing enough information to identify your account and describe the request will help it be reviewed efficiently. For your protection, additional information may be requested to verify that the request comes from the relevant account holder.

• Access: ask for a copy of, or information about, personal data held about you, subject to applicable limits.
• Correction: tell us which information is inaccurate, out of date or incomplete and provide the correct details where appropriate.
• Deletion: ask for personal information to be removed where it is no longer required or where deletion is otherwise available under applicable requirements.
• Marketing consent: withdraw consent to promotional communications at any time. You may also use an unsubscribe option included in a marketing message, where available.

Withdrawing marketing consent will not normally affect essential service messages, including account, security, transaction or support communications. A deletion request may not result in the immediate removal of every record. Some records must be kept for a period required by law even after an account is closed, including records connected with transactions, identity checks, security, disputes or other compliance needs. When retention is required, the information will be kept only for the relevant purpose and handled in accordance with applicable requirements.

Questions and concerns

If you have a question about this Privacy Policy, believe that your information has been handled incorrectly, or want to make a privacy request, use support@wd40-casino.wtf. We may need to ask follow-up questions so that the request is understood, the correct account is located and personal information is not disclosed to an unauthorised person. Requests will be considered and handled in a reasonable manner, taking into account the nature of the request, account security and any applicable legal obligations.